Opportunity portfolio
A ranked view of candidate workflows by economic value, frequency, process stability, data readiness, change burden, and consequence.
We compare AI opportunities by their effect on revenue, margin, capacity, quality and risk. We examine the current workflow, establish a baseline and turn the strongest opportunity into a practical 90-day roadmap.
A ranked view of candidate workflows by economic value, frequency, process stability, data readiness, change burden, and consequence.
The unit of work, baseline, value mechanism, implementation boundary, quality floor, risks, and assumptions for the recommended first move.
Sequenced discovery, prototype, controlled pilot, adoption, measurement, decision gates, owners, systems, and stop rules.
What code may do, what AI may propose or execute, where people review or approve, and how failures are detected and recovered.
The systems, artifacts, permissions, integrations, and evidence needed for the first implementation.
Fund, validate further, fix the process first, or decline, with the reasoning and evidence needed to support the decision.
| Needed | What it contributes | Typical participant |
|---|---|---|
| Leadership priorities | Revenue, margin, capacity, service, quality, hiring, or risk pressure | CEO, COO, CFO, functional executive |
| Workflow truth | Normal path, exceptions, workarounds, handoffs, judgment, and failure modes | Workflow owner and frontline operators |
| Systems and artifacts | Applications, records, documents, messages, policies, and permissions | Operations and technical owner |
| Current performance | Volume, touch time, wait time, rework, cost, quality, backlog, and outcomes | Metric owner or analyst |
| Decision authority | Who can approve scope, access, pilot controls, and adoption changes | Executive sponsor |
We do not require perfect data before the first conversation. Missing evidence becomes an explicit readiness gap; it does not become an invented number.
Name the business pressure, decision owner, review window, and what evidence would make the audit useful.
Map the workflow, systems, actors, artifacts, exceptions, failure cost, and current performance.
Score value, volume, feasibility, data, change burden, risk, and measurement readiness across the shortlist.
Freeze the unit, denominator, formulas, sample window, owner, quality floor, and before/after comparison.
Define the smallest implementation, authority boundaries, approvals, evaluation, rollout, and recovery.
Deliver the roadmap and executive brief, then agree separately whether and how implementation proceeds.
A real operating constraint matters now; leadership can name an owner; operators can participate; and the company is willing to measure the current workflow and control a pilot.
No accountable owner, no access to the operation, a constantly changing process, or a request to deploy autonomously without evaluation and human control.
A generic AI workshop, company-wide transformation, software licenses, a production implementation, managed operation, or invented financial assurance. Those require separate explicit scope.
Before work begins, we agree the exact scope, participants, access, timing, fee, confidentiality, and final deliverables. The fee and any subsequent implementation depend on that agreed scope.
No. The audit is designed to compare plausible workflows and identify which one has the strongest business case and readiness.
No. It is grounded in one or more real workflows, their operators, systems, artifacts, baseline measures, exceptions, and business outcomes.
The audit produces the decision, baseline, control design, and roadmap. Any implementation scope is a separate explicit agreement.
The audit maps the workflow, data access, action boundaries, owners and evidence needed for an implementation decision. Agree any specialist security testing, remediation and retest as explicit deliverables with the relevant reviewers. See the scope and cost drivers for a launch review.
We agree the scope, participants, access, timing, fee, confidentiality and deliverables with you before work begins.
We will clarify the business pressure, candidate workflow, owner, and available evidence. If an audit is not the right next step, we will say so.
The patient-access case describes a custom operating report assembled before the voice/SMS rollout. It distinguished calls answered, requests captured and actions completed. That is the kind of distinction an audit needs before selecting software.
Prepare with the prioritization guide and baseline guide. The exact deliverables and decision window are agreed for your engagement.